FLIR Cloud™ is an iPhone app that allows you to remotely view select Lorex systems. See this chart to determine the apps that are compatible with your system.

Each FLIR FX camera requires its own FLIR Cloud plan. You can choose the service level for each individual camera by subscribing to different FLIR Cloud plans. There are two different FLIR Cloud plans available: FLIR Cloud Basic, and FLIR Cloud Premium. The FLIR Cloud Basic plan is free and is included with all FLIR FX cameras. FLIR Cloud Client for PC has been updated to 2.1.16. This version contains the following enhancements: Improved remote configuration of DVR and NVR settings.

Getting Started

Connecting to Your System on iPhone

Prerequisites

Lorex is publishing a critical product update that is part of our ongoing commitment to provide our customers with the best and most reliable experience poss.
FLIR Cloud app allows you to use a device ID to manually add a compatible FLIR DVR / NVR system and view your connected cameras. The device ID is generally located.
FLIR Cloud™ is an iPhone app that allows you to remotely view select Lorex systems. See this chart to determine the apps that are compatible with your system.

Connect your system to your router using an Ethernet cable (included).
Make sure to upgrade your system to the latest firmware version. You must have the latest firmware and mobile apps to connect to the system over the Internet.

NOTE: The app will ask for permission to send push notifications and to access Photos. It will only send notifications if you enable motion-activated push notifications in the Push Config menu. It needs access to Photos to save snapshots and video clips to the local storage on your mobile device.

Download FLIR Cloud™ for free from the App Store .
Tap on the FLIR Cloud™ icon () to start the app.
Tap Sign up and enter your email address and password to create a new account.
From live view, tap then .
Configure the following:
1. Tap Scan QR Code and line up the QR code on the top of your system using the camera on your mobile device.
  OR Under Device ID, manually enter the Device ID printed on the label.
2. Name: Choose a name for your system of your choice.
3. Client Port: Enter the system's Client Port.
4. User Name: Enter the system's User Name.
5. Password: Enter the system's Password.
Tap Connect. You will be prompted to change the system password.
Enter a new 6 character password and tap OK. This password will be used to log on to your system from now on.
The app opens in Live View and streams video from your cameras.

Live View

You can use FLIR Cloud™ in portrait and landscape mode.

Menu: Tap to bring up the Menu.
Display Area: Double-tap to open a channel in full screen. Swipe left or right to select a different page of channels.
Pages: Shows the number of pages available and highlights the currently selected page.
Split: Select the split-screen layout.
Snapshot: Tap to take a snapshot from the currently selected channel.
Control Bar: Contains the following options. Swipe left or right to access more options.
1. Quick Playback: Tap to start/stop quick playback.
2. PTZ Controls: Open/close PTZ controls. PTZ camera required (not included).
3. Streaming Quality: Open/close streaming quality panel.
4. Not supported.
5. Not supported.
6. Not supported.
7. Digital Zoom: Tap to activate digital zoom mode. Pinch to zoom in/out.
8. Color Settings: Tap to access color controls for the currently selected camera.
Manual record: Tap to start/stop manual recording.
Access Favorites.
Connect/disconnect all: Connect to/disconnect from all previously added cameras.
Device List: Tap to open a list of devices. You can use the Device List to open multiple systems or cameras at once.

Controlling PTZ Cameras

If you have PTZ cameras (not included), you can control them from the app.

To control PTZ cameras:

Tap the display area the PTZ camera is connected to.
Tap to open PTZ controls.

PTZ Controls

Live Display: Swipe to move the camera. Pinch to zoom in/out.
Focus: Tap to show focus controls.
Zoom: Tap to show zoom controls.
Iris: Tap to show iris controls.
Goto preset: Tap to access preset controls. Then use the sliders to select a preset and then tap the check mark to goto the preset.

NOTE: You must set presets for the camera using the system’s local menus before you can use this feature.

Playback

You can access recorded video on your system using your iPhone.

NOTE: You must enable Sub Stream Recording to use playback mode on mobile devices.

To use Playback Mode:

Tap to access the Menu, and then tap Playback.
Tap + and select a channel to playback.
Select the date then the start and end times to playback.
Use the on-screen controls to control playback.

Flir Cloud Cms

Playback Controls

Display Area: Double-tap to open in full-screen.
Play/pause.
Time Bar: Tap inside the bar to fast forward or rewind.
Previous: Select previous video file.
Next: Select next video file.
Snapshot: Tap to take a snapshot from the selected camera.
Stop All: Stop playback on all channels.
Not supported.
Manual Record: Tap to start/stop recording to your mobile device’s local storage.
Fast.
Slow.
Time Range: Tap to change the range of time shown in the time bar.
Next frame.

Local Files

If you have saved snapshots or videos using the app, you may open them with Local Files.

To access Local Files:

Tap to access the Menu, and then tap Local Files.

Menu: Return to Menu.
Files: Tap to open files.
File Type: Tap the options to select video files or snapshots.
Options: Tap to delete or export files to your device’s local storage.

NOTE: Exported snapshots and video files are saved to the Photos app. Video files are saved to MP4 format.

Push Notifications

You can have the app send push notifications to the notifications area on your device when one of your cameras detects motion. Once you have received a push notification, you can select it to open live video or a snapshot attachment from the camera that detected motion.

NOTE: Your cameras must have motion detection activated to receive push notifications.

To enable Push Notifications:

Tap to access the Menu, and then tap Push Config.
Tap the system you would like to configure.
Tap Motion Detect and then check each channel you would like to receive push notifications from.
Tap to save changes. You will now receive a notification when one of the selected cameras detect motion.

Event List

The Event List menu shows a list of events that were sent to your device via push notifications.

NOTE: You must configure push notifications before you can use the Eve

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